Ecommerce ecosystem has witnessed a steady growth over the past 2
decades. According to a report titled "Worldwide Retail and Ecommerce
Sales†by eMarketer, retail ecommerce sales saw a 24.8% increase in
2017. The statics given here are of course "good news†for the
entrepreneurs who are looking forward to start their own online venture.
The ecommerce sphere is currently packed with opportunities for new
online businesses. If you have an innovative business model that can
meet the demands of experience-hungry society, it’s time to take a
step forward with an ecommerce website.
Although there are various online business models, the core agenda
is to sell online. New entrepreneurs who are looking to build their
online presence need to review every factor that a specific business
model delivers. It is a challenging decision to select an ecommerce
platform with the right tools and technology, especially for new
entrepreneurs. To help businesspersons, there are free online demos that
enable you to access a particular platform. Also, you can go through
user-reviews for better understanding.
While looking for a perfect ecommerce platform, you need to
consider supreme factors that are important from customer as well as
business prospective. Being a part of the IT industry for more than 14
years, I have mentioned crucial factors that should be considered while
choosing an ideal platform to setup your ecommerce website.
Different Solutions
For entrepreneurs, the real struggle is to choose the right website
solution for your business. There are mainly 3 types of website
solutions available in the ecommerce ecosystem. The businesspersons need
to do research about each solution as well as have proper business
model. A clear vision to respective business desire will make it easy
for an entrepreneur to select a website solution. The different
solutions to build an ecommerce website are:
- SaaS-based Solution
- Ready-to-launch Solution
- Custom Solution
-SaaS-Based Solution: SaaS
is an optimal solution for small vendors who need to target local
audience and have limited requirements. There is no additional
maintenance cost for your website as the hosting service providers are
responsible for the same. The ideal examples are Shopify and
Bigcommerce.
Opting a SaaS-based solution means that you don’t completely own
your ecommerce website. Instead, you pay the hosting service provider at
regular intervals to run your online store. You enjoy the
functionalities and services as long as you pay the subscription fees.
To add custom features such as Payment Gateways and Analytics, you need
to pay an additional cost.
SaaS-based solutions don’t support all business needs. Also, it
lacks the ability of complex customization. Moreover, many SaaS based
solutions charge a transaction fee, which means effective revenue is
reduced.
- Ready-to-Launch Solution: The limitations faced by entrepreneurs who run their online store on a
SaaS-based solution paved a way for ready-to-launch website solutions.
These readymade solutions offer the perfect balance of features and
budget. If you check over a few of them, you will find out a vast array
of benefits. The major ones are as follows:
- Excellent features at affordable prices
- No annual or monthly subscription fee payments
- Freedom to choose the hosting service provider
The ready-to-launch options, such as YoKart, are quite suitable for
certain segments, like startups, micro businesses, and small and
medium-sized enterprises. Value for money and easy options to scale up
are the reasons why these solutions are preferred over custom or SaaS.
- Custom Solutions: A
custom ecommerce solution is most suitable for the stores that need to
address specific operational challenges. If your business model demands
high-end customization, then there are solutions like Shopify Plus,
Magento (For Mid and Enterprise Businesses) and YoKart’s GoCustom.
Custom solutions are expensive and require an experienced service
provider. So if you choose this solution for your upcoming store, I
recommend business persons to complete the business analysis process
first. Analyze the functional requirements before investing in a custom
solution as it will help you define the requirements and demarcate your
budget, which may otherwise stretch out due to undefined cost.
Revenue Channels
Beginnings are always hard, as for startups both profitability and
growth are crucial. "How can I earn profit?†is the very first
question that comes to the mind of an entrepreneur who is at the verge
of putting money for new online venture. The generated revenue signifies
business growth. Therefore, I advise the new entrepreneurs to decide
beforehand which revenue channels will benefit their business. The
common revenue generating streams are:
-Direct sale
-Commission
-Subscription
-Advertisement
Also, I recommend opting "affiliate management†feature when
starting an ecommerce website. Adding affiliates at the initial stage of
the business will help to improve sales as well as create brand
awareness. To boost up your profits, one can integrate features like
- Featured product listing â€" List select vendor products on the homepage.
- Advertisement Management â€" Display vendor advertisement.
SEO Friendliness
Always choose an ecommerce platform that follows SEO-friendly
technology. It is very important for your website to appear on top of
search pages. SEO-friendly design helps your target audience find you
easily and enhance sales. In addition, it provides user-friendly
experience that engages traffic and improves the lead conversion rate.
Some of the features include:
- Control over URL rewrites
- Search engine friendly functionalities
- Blog section on ecommerce website
- Customer review management
Flexibility and Scalability
At the point of starting a new venture, it’s nearly impossible to
predict when the business will outgrow the expectations. Flexibility in
a solution is gauged to keep up with changing times. The ecommerce
platform that you choose today should be flexible and scalable enough to
meet the future requirements. Planning now will help to add such
features with the least investment of time, effort and money in future.
The three different solutions discussed above offer varying
flexibility and scalability. Although SaaS-based solutions allow you to
change the design and add new features, you cannot change the hosting
service. Conversely, owned readymade and custom solutions provide the
best of both flexibility and scalability. You can choose your own
hosting service provider, get the design of your choice, and change the
business model as required.
Technical support
Imagine that you have successfully launched your ecommerce website.
But after a span of time, you may face some technical issues. To
resolve the bugs and errors, you definitely need technical support for
the flawless functioning of your website. Otherwise, you may suffer huge
order loss which will of course hit your business. In worse condition,
you may even lose loyal customers and their trust. Therefore, a team of
technical experts must be there to help you out immediately.
Most SaaS-based solutions offer support primarily via forums,
email, and live chat. Basically, what it means is â€" roll up your
sleeves and get to work. If you go for ready-to-launch or custom
solutions, screen sharing-based or on-site support is provided to
address the problem in real time. Furthermore, you can sign up for an
annual maintenance contract and avail discount, if applicable. In a few
cases, you can expect the technical support to be free initially but in
the long run, you need to sign up for an annual maintenance contract.
Conclusion
Choosing a solution is the key factor to determine the
profitability of any ecommerce business. No doubt, you do need an
ecommerce platform to be SEO friendly, optimized for mobile devices,
etc. However, beyond them lies long-term goals, sustenance and of course
your budget. With changing market dynamics, you should choose a
solution that suits your pocket and satisfies business model.
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